Consultation intake for Singapore visitors

Copy the following questions into your private official LINE chat and add your answers. Provide your preferred appointment time, whether you need an English certificate, and any passport image requested by the clinic through its private channel.

1. Full name exactly as shown on your passport:
2. Sex:
3. Date of birth (YYYY-MM-DD):
4. Height and current weight:
5. Nationality:
6. Country of residence:
7. Requested medicine, strength and number of pens:
8. Previous GLP-1 or tirzepatide use, highest dose, last dose date and side effects:
9. Medical conditions and relevant medical history:
10. Current medications and supplements:
11. Medicine or food allergies:
12. Pregnancy, possibility of pregnancy, or breastfeeding, where applicable:
13. Japan itinerary, hotel or address, and desired pickup or delivery date:
14. Email and telephone number with country code:

Read the consent form and send your decision separately in LINE. Copying leaves the form ready for you to paste and send.

Booking, payment and collection in Japan

Contact AURELIA ONLINE on LINE. Provide your preferred time, stay in Japan and desired collection date. A Japanese phone number is unnecessary for LINE booking.
Complete the intake questionnaire, follow the clinic’s private identity-check instructions and read the consent form. Send your consent decision through LINE. A booking is confirmed when the clinic replies with your appointment.
Attend a LINE video consultation in English or Japanese after arriving in Japan. Standard hours in Japan time are weekdays 17:00–23:00, Wednesday 17:00–20:00 and weekends 16:00–17:00. Singapore is one hour behind Japan.
Pay the clinic portion using the individual Square link provided after the consultation. The clinician determines whether a prescription is appropriate.
For delivery, follow the clinic’s instructions to arrange online pharmacist consultation with the designated partner pharmacy. Follow the email instructions and check your spam folder. For in-store collection, follow the designated pharmacy’s instructions.
Complete pharmacist counselling and pay the pharmacy separately. Standard delivery within Japan costs JPY 300 extra. Plan a buffer for stock, counselling, payment and shipping, and arrange to receive the parcel in person. Ask the hotel about its policy before choosing delivery.

An English medication certificate can be requested for JPY 1,000, subject to clinician confirmation. Review the Singapore entry requirements before planning to carry medication home.