Mounjaro consultations and collection for travellers in Japan

Before departure

Reserve via LINE and share your Japan itinerary and collection preference. For a short stay, confirm stock and dispensing arrangements before relying on a delivery date.

Choose a collection route

See the local guides for Osaka, Tokyo and Fukuoka. For a hotel delivery, confirm that someone can meet the carrier and store the medication correctly.

Clinical safety

Japanese Mounjaro Ateos is a fixed, single-use tirzepatide pen. The Japanese product is approved for type 2 diabetes. Use for weight management is outside that Japanese indication. A doctor assesses suitability, existing treatment, pregnancy or breastfeeding, medical history and side effects before deciding whether to prescribe. Follow the actual product instructions and the pharmacist’s advice.

Seek urgent local medical care for severe or persistent abdominal pain, repeated vomiting, breathing difficulty, loss of consciousness or signs of a severe allergic reaction. Do not wait for a chat reply. Read the warning signs.

Booking, payment and collection in Japan

  1. Contact AURELIA ONLINE on LINE. Provide your preferred time, stay in Japan and desired collection date. A Japanese phone number is unnecessary for LINE booking.
  2. Complete the intake questionnaire, follow the clinic’s private identity-check instructions and read the consent form. Send your consent decision through LINE. A booking is confirmed when the clinic replies with your appointment.
  3. Attend a LINE video consultation in English or Japanese after arriving in Japan. Standard hours in Japan time are weekdays 17:00–23:00, Wednesday 17:00–20:00 and weekends 16:00–17:00. Singapore is one hour behind Japan.
  4. Pay the clinic portion using the individual Square link provided after the consultation. The clinician determines whether a prescription is appropriate.
  5. For delivery, follow the clinic’s instructions to arrange online pharmacist consultation with the designated partner pharmacy. Follow the email instructions and check your spam folder. For in-store collection, follow the designated pharmacy’s instructions.
  6. Complete pharmacist counselling and pay the pharmacy separately. Standard delivery within Japan costs JPY 300 extra. Plan a buffer for stock, counselling, payment and shipping, and arrange to receive the parcel in person. Ask the hotel about its policy before choosing delivery.

An English medication certificate can be requested for JPY 1,000, subject to clinician confirmation. Review the Singapore entry requirements before planning to carry medication home.